What is your Lifetime String Warranty?

Our Lifetime String Warranty is described below. You can also purchase string from the Strings and Things Page on our overflow website.

1.) Within 3 months of purchase we offer a free replacement string should your string break from normal wear.  Please email your order number to NTIOString@gmail.com to verify date of purchase for this option, and let us know the name of the bracelet or the string color. 

2.) After 3 months of purchase we offer a free string with purchase of any other NTIO product. Leave a note at checkout with your order telling us which color string you would like.

3.) Replacement Bracelet: Take advantage of our lifetime bracelet replacement option for $6.95. Visit the "Strings & Things" section of the website and select the "Replace My Bracelet" product. Make sure to leave a note at checkout with the name of the original piece and the email address or order number associated with the original order. This option will not be honored without proof of purchase.